Política de envío
Zyma Store Shipping Policy
Processing Time:
All orders placed at Zyma Store are processed within 1-3 business days. We do not process orders on weekends or holidays. If we experience a high volume of orders, shipping may be delayed. We will notify you via email or phone in case of significant delays.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:
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Standard Shipping: 5-7 business days
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Expedited Shipping: 2-3 business days
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Overnight Shipping: 1 business day
Unexpected delays due to weather, courier issues, or customs processing may occur.
Shipment Confirmation & Order Tracking:
Once your order is shipped, you will receive an email confirmation with a tracking number. The tracking number will be activated within 24 hours.
International Shipping:
Zyma Store offers worldwide shipping. International shipping rates and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees that may apply.
Lost or Stolen Packages:
Zyma Store is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you suspect your package is lost, please contact the shipping carrier directly.
Damages:
If your order arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue and, if necessary, send a replacement.
Returns & Exchanges:
For details on returns and exchanges, please refer to our Return Policy.
For any further questions, please contact our support team at vanessasfinance@gmail.com.